Call Center outsourcing is a useful, cost-effective alternative for some however the anticipated benefits of outsourcing sales or customer service are never realized without proper controls and systems.
Customer Solutions Group (CSG) has provided domestic call center outsourcing since 1993. We offer solutions for startups to Fortune 500 firms who need between 3 – 25 agents. CSG is the firm to turn to when high quality US-based agents are needed to enhance your reputation while servicing your customers and growing sales.
Complex and difficult projects are welcome. We are expert at script, offer and list testing to achieve the least cost, most rapid, and highest penetrating path to achieving your sales and service objectives.
Contact us now to ask how CSG can enhance your customer service and sales outsourcing.